EXCHANGE / STORE CREDIT POLICY
** We are not responsible for items that are lost during transit. Each package we ship out is given it's own tracking number and it's up to you to track it and contact the USPS with any questions!
** Returns are not accepted, only an exchange/store credit. To have an exchange/store credit approved… First please see that your item/s meet ALL the guidelines listed below.
- ALL exchanges / store credits must be made within 14 days of receiving your items.
- ALL clearance, jewelry & items discounted 30% & above are a FINAL SALE (no exchange / store credit will be given.
- Items must have tags attached in their original, unworn, unwashed condition. As well as shoes unworn in the original shoe box.
** If your item/s meet ALL the guidelines send us an email @ firstname.lastname@example.org to get your exchange/store credit approved.
** If exchanging an item - please let us know the item you would like so we can assure availability.
** We will reimburse your original shipping fee towards your exchange. Customers are responsible for return shipping.
Return Shipping Address:
Simply Torn Boutique
3035 Elida Road
Lima, OH 45805
Any questions feel free to email us at email@example.com
Thank you so much for shopping with Simply Torn!
We appreciate your business and wish you a blessed day!